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Privacy & Cookie Policy

At Zikr, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website (https://zikr.info).

1. Who We Are

Zikr is an online store offering Islamic essentials, jewellery, accessories, Umrah products, and car hangings. For any privacy-related queries, please contact us at team@zikr.info.

2. Information We Collect

a) Comments & Forms

  • When visitors leave comments or submit forms on our site, we collect the data provided (such as name, email address, and comment).
  • We also collect the visitor’s IP address and browser user agent to help detect spam.
  • An anonymised string (hash) from your email address may be shared with the Gravatar service to check if you use it. The Gravatar privacy policy is available here: Automattic Privacy Policy.

b) Media

If you upload images to our website, please avoid uploading files with embedded location data (EXIF GPS), as visitors can download and extract this data.

c) Cookies

We use cookies to improve your browsing experience. Cookies may be set in the following cases:

  • Comments: If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These last for 1 year.
  • Login: Temporary cookies may be set to check if your browser accepts cookies. Login cookies last 2 days, display preference cookies last 1 year, and “Remember Me” keeps you logged in for 2 weeks. Logging out removes these cookies.
  • Editing/Publishing: When you edit or publish an article, a cookie will be saved containing the post ID. This expires after 1 day.

You can manage or disable cookies in your browser settings, but this may affect website functionality.

d) Embedded Content

Articles or pages may include embedded content (e.g., videos, images, or social media posts). Embedded content from other websites behaves as if you visited those sites directly. These websites may collect data, use cookies, and track your interactions.

3. How We Use Your Data

We use collected data for purposes such as:

  • Processing and delivering orders.
  • Improving website functionality and customer service.
  • Detecting and preventing fraudulent or spam activity.
  • Complying with legal obligations.

4. Who We Share Your Data With

  • If you request a password reset, your IP address will be included in the reset email.
  • Visitor comments may be checked through an automated spam detection service.
  • We do not sell or trade personal data to third parties.

5. Data Retention

  • Comments: Retained indefinitely, so follow-up comments can be recognised automatically.
  • Registered Users: Personal data in your user profile is stored until you request deletion. Users can see, edit, or delete their information (except usernames). Website administrators can also access this data.

6. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw consent where processing is based on consent.

Please note: we may retain certain data as required for legal, security, or administrative purposes.

7. International Transfers

If you place an order from outside the UK, your data may be processed internationally for delivery purposes. Customs authorities may require certain personal details for clearance.

8. Where Your Data Is Sent

  • Visitor comments and form submissions may be processed through automated spam detection systems.
  • Order and payment information may be shared securely with our payment and delivery partners.

9. Contact Us

For any questions regarding this Privacy & Cookie Policy, please contact our team at:
team@zikr.info

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